Returns and refunds

Refund Policy

We want you to be completely satisfied with your purchase. If for any reason you’re not, we gladly accept returns within 30 days of delivery.

Conditions:

  • Items must be returned in new, unworn, and unused condition.
  • Original shipping costs are non-refundable.
  • The customer is responsible for return shipping costs.
  • If an exchange is requested, the customer is responsible for shipping both ways.

Once your return is received and inspected, your refund will be issued to your original form of payment (minus any shipping fees).

For return instructions, please contact us at info@thecastleofterror before sending any items back.